ISO 26000 concerns
- Consumer issues
- Human rights issues
- Labour practices
- The environment
- Fair operating practices
- Community involvement and development
ISO 26000 provides a guideline for companies to accrue many potential benefits. According to ISO 26000, "The perception and reality of an organization's performance on social responsibility can influence, among other things: its competitive advantage; its reputation; its ability to attract and retain workers or members, customers, clients or users; the maintenance of employees' morale, commitment and productivity; the view of investors, owners, donors, sponsors and the financial community; and its relationship with companies, governments, the media, suppliers, peers, customers and the community in which it operates."
Perhaps the most interesting parts of ISO 26000 are the Related Actions and Expectations sections that appear in every topic because they offer specific, common sense advice relating to each area. For example, an organization should ... "offer consumers socially and environmentally beneficial products and services considering the full life cycle, and reduce adverse impacts on society and the environment by... designing products and packaging so that they can be easily used, reused, repaired or recycled and, if possible, offering or suggesting recycling and disposal services"
Taken as a whole, ISO 26000 is a really interesting document to read. Download ISO 26000 Guidance on Social Responsibility from ANSI.